Privacy Policy

Last updated: 26 August 2026

Information we collect

When you send an enquiry, we collect the details you choose to provide, such as your name, company, email address, WhatsApp number, business type, product requirement, quantity, destination and message. We also keep basic source information, such as the page and campaign that led to the enquiry, when available.

How we use information

We use this information to respond to enquiries, prepare product or quotation discussions, maintain enquiry records, improve the website and protect it from misuse. We do not sell personal information.

Website analytics and cookies

With your analytics choice, this website may use Google Analytics 4 to understand visits and important actions such as enquiry submissions and contact clicks. Necessary storage may still be used for security and essential site operation. You can change your analytics choice by clearing the JCM cookie preference in your browser.

Sharing and international processing

Information may be processed by JCM Materials and service providers that support website hosting, email delivery, analytics and business communications. Because JCM operates internationally, information may be processed outside your country, including in China and the locations used by those service providers.

Retention and security

We generally retain enquiry information for up to 24 months after the last relevant communication. Information connected with an order, legal obligation, dispute or security incident may be kept longer where reasonably required. We use practical access controls and technical safeguards, but no online service can guarantee absolute security.

Your choices

You may ask to access, correct or delete personal information that JCM holds, subject to applicable legal and business record requirements.

Contact

For privacy questions or requests, email jason@jcmmaterials.com.